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Press Release · Legalzoom.Com, Inc.

LegalZoom Reports Third Quarter 2026 Financial Results

  • •Revenue of $195.1 million, up 3% year-over-year, above the midpoint of the Company’s guidance range
  • •Subscription revenue of $139.7 million, up 11% year-over-year, marking the sixth consecutive quarter of double digit-subscription revenue growth
  • •Net income of $8.1 million and net income margin of 4%, with net income margin increasing approximately 180 basis points year-over-year
  • •Adjusted EBITDA of $50.0 million and Adjusted EBITDA margin of 26%, at the midpoint of the Company’s guidance range, with Adjusted EBITDA margin increasing approximately 130 basis points year-over-year
  • •Completed $14.6 million of share repurchases in the quarter, with approximately $65.8 million remaining under the existing authorization as of September 30, 2026
  • •Ended the quarter with cash and cash equivalents of $181.7 million and delivered $39.9 million in cash from operating activities and $34.1 million in free cash flow with no debt outstanding as of September 30, 2026
  • •Reiterating the midpoint of full-year 2026 revenue outlook of approximately $800.0 million, or 6% year-over-year growth, and narrowing the range to $797.0–$803.0 million; updating Adjusted EBITDA outlook to a range of $180.0-$185.0 million, or Adjusted EBITDA margin of approximately 23% at the midpoint, reflecting a challenging customer acquisition environment and continued investment behind LegalZoom’s growth priorities and channel diversification
NASDAQLZ

Distributed by AutoInvest Plus · Originally issued via SEC EDGAR

MOUNTAIN VIEW, California – November 4, 2026 — LegalZoom (Nasdaq: LZ), America’s #1 online legal services company, today announced results for its third quarter ended September 30, 2026.

"Revenue from human-in-the-loop subscription services grew 17% year-over-year and now represents 49% of total revenue,” said Jeff Stibel, Chairman and Chief Executive Officer of LegalZoom. “These results give us confidence to accelerate our investment in bringing expert support into the customer relationship from the first purchase, pairing AI with accountable expertise to make our services more useful.”

“Subscription growth continues to offset customer acquisition pressure, supporting an unchanged $800 million midpoint for our full-year revenue outlook,” said Noel Watson, Chief Operating Officer and Chief Financial Officer. “Our updated Adjusted EBITDA outlook reflects the cost of that environment and our continued investment in channel diversification and the sales and service capabilities behind our higher-value offerings. With $181.7 million in cash and no debt, we have the financial capacity to fund these priorities.”

Third Quarter 2026 Highlights

•Revenue was $195.1 million for the quarter, up 3% year-over-year.

◦Transaction revenue of $55.5 million decreased 14% year-over-year.

◦Subscription revenue of $139.7 million grew 11% year-over-year.

•Net income was $8.1 million for the quarter, or 4% of revenue, compared to a net income of $4.5 million, or 2% of revenue, in the same period in 2025.

•Adjusted EBITDA was $50.0 million for the quarter, or 26% of revenue, compared to $46.3 million, or 24% of revenue, in the same period in 2025.

•Non-GAAP net income was $31.4 million for the quarter compared to $31.0 million in the same period in 2025.

•Cash and cash equivalents were $181.7 million as of September 30, 2026 compared to $203.1 million as of December 31, 2025.

•Cash flows provided by operating activities were $39.9 million for the quarter ended September 30, 2026 compared to $54.2 million in the same period in 2025.

•Free cash flow was $34.1 million for the quarter ended September 30, 2026 compared to $47.0 million in the same period in 2025.

•Basic and diluted net income per share was $0.05 for the quarter, compared to basic and diluted net income per share of $0.03 and $0.02, respectively, for the same period in 2025. Basic and diluted Non-GAAP net income per share was $0.19 for the quarter, compared to basic and diluted Non-GAAP net income per share of $0.17 for the same period in 2025.

Key Business Metrics and Non-GAAP Financial Measures

(Unaudited, in thousands except AOV, ARPU and percentages)

Three Months Ended September 30,% GrowthNine Months Ended September 30,% Growth
(Decline)(Decline)
20262025YOY20262025YOY
Total revenue$195,146 $190,158 3 %$607,216 $565,777 7 %
Transaction revenue$55,473 $64,799 (14)%$203,986 $204,263 — %
Subscription revenue$139,673 $125,359 11 %$403,230 $361,514 12 %
Gross profit$138,063 $127,887 8 %$410,246 $369,548 11 %
Gross margin71 %67 %6 %68 %65 %5 %
Net Income$8,061 $4,509 79 %$14,348 $9,370 53 %
Net income margin4 %2 %100 %2 %2 %— %
Net Income per share — basic:$0.05 $0.03 67 %$0.08 $0.05 60 %
Net Income per share — diluted:$0.05 $0.02 150 %$0.08 $0.05 60 %
Net cash provided by operating activities$39,873 $54,226 (26)%$126,702 $144,068 (12)%
Non-GAAP Financial Measures
Non GAAP net income $31,443 $30,996 1 %$80,957 $83,147 (3)%
Non GAAP net income per share — basic:$0.19 $0.17 12 %$0.47 $0.46 2 %
Non GAAP net income per share — diluted:$0.19 $0.17 12 %$0.46 $0.45 2 %
Adjusted EBITDA$50,045 $46,323 8 %$132,405 $122,300 8 %
Adjusted EBITDA margin26 %24 %8 %22 %22 %— %
Free cash flow$34,119 $46,990 (27)%$108,783 $119,924 (9)%
Key Business Metrics
Transaction units249 259 (4)%905 878 3 %
Business formations110 126 (13)%377 388 (3)%
Average order value (AOV)$222 $251 (12)%$225 $233 (3)%
Subscription units at period end1,854 1,959 (5)%1,854 1,959 (5)%
Average revenue per subscription unit (ARPU) at period end$280 $256 9 %$280 $256 9 %
Certain percentages may not recalculate due to rounding.

Financial Guidance and Outlook

For the full year ending December 31, 2026, LegalZoom is reiterating the midpoint of its revenue outlook and updating its Adjusted EBITDA outlook as follows:

•Revenue is expected to be in the range of $797 million to $803 million, or 6% year-over-year growth at the midpoint. This compares to the Company’s previous outlook in the range of $795 million to $805 million, also approximately 6% growth at the midpoint. LegalZoom’s outlook continues to reflect the

scaling of its higher-value growth initiatives and ongoing momentum from its partner channel, partially offset by continued pressure in customer acquisition for the remainder of the year.

•Adjusted EBITDA is expected to be in the range of $180 million to $185 million, or approximately 6% year-over-year growth and a 23% margin at the midpoint. This compares to the Company’s previous Adjusted EBITDA outlook of $190 million to $195 million, or 12% year-over-year growth, and a 24% margin at the midpoint. Compared to the previous outlook, more than half of the change reflects continued investment in channel diversification, including partnerships, affiliates and AI channels, approximately one quarter reflects higher costs in paid customer acquisition channels, and the remainder reflects investment in higher-value expert services, as well as seasonal investment in sales capabilities ahead of the first quarter peak in business formations.

For the fourth quarter ending December 31, 2026 LegalZoom expects:

•Revenue in the range of $190 million to $196 million, or 1% year-over-year growth at the midpoint.

•Adjusted EBITDA in the range of $48 million to $53 million, a 1% year-over-year growth at the midpoint, and a 26% margin.

Webcast and Conference Call Information

A webcast and conference call to discuss third quarter 2026 results is scheduled for today, November 4, 2026, at 4:30 p.m. Eastern time/1:30 p.m. Pacific time. Those interested in participating in the conference call are invited to register Here.

A live audio webcast of the event will be available on the LegalZoom Investor Relations website: https://investors.legalzoom.com. An archived replay of the webcast also will be available shortly after the live event.

Forward-Looking Statements

This press release contains forward-looking statements. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “targets,” “projects,” “contemplates,” “believes,” “estimates,” “forecasts,” “predicts,” “potential” or “continue” or the negative of these terms or other similar expressions. Forward-looking statements contained in this press release include, but are not limited to, statements regarding our quarterly and annual guidance and the drivers of such guidance.

The forward-looking statements in this press release are only predictions. We have based these forward-looking statements largely on our current expectations and projections about future events and financial trends that we believe may affect our business, financial condition and results of operations. Forward-looking statements involve known and unknown risks, uncertainties and other important factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements, including but not limited to the following: our dependence on business formations; our dependence on customers expanding the use of our platform, including converting our transactional customers to subscribers and our subscribers renewing their subscriptions with us; the impact of macroeconomic challenges or uncertainty on our business; our ability to remain profitable in the future; our ability to provide high-quality products and services, customer care and customer experience; our ability to continue to innovate and provide a platform that is useful to our customers and that meets our customers’ expectations; the competitive legal solutions market; our dependence on our brand and reputation; our ability to maintain and expand strategic relationships with third parties; our ability to hire and retain top talent and motivate our employees; risks and costs associated with complex and evolving laws and regulations; our ability to maintain effective internal control over financial reporting; and any factors discussed in the section titled “Risk Factors” included in our Quarterly Report on Form 10-Q for the three months ended June 30, 2026 filed with the Securities and Exchange Commission (the “SEC”) on August 5, 2026, as well as any factors in our subsequent filings with the SEC. The forward-looking statements in this press release are based upon information available to us as of the date of this press release, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements.

You should read this press release with the understanding that our actual future results, levels of activity, performance and achievements may be materially different from what we expect. We qualify all of our forward-looking statements by these cautionary statements. Except as required by applicable law, we do not

plan to publicly update or revise any forward-looking statements contained in this press release, whether as a result of any new information, future events or otherwise.

About Non-GAAP Financial Measures

This press release includes non-GAAP financial measures including Adjusted EBITDA, Adjusted EBITDA margin, Non-GAAP net income, Non-GAAP net income margin, Non-GAAP net income per share and free cash flow. We use these non-GAAP financial measures to better understand and evaluate our core operating performance. We believe that these non-GAAP financial measures provide management and our investors with useful information about our financial performance and liquidity, enhance the overall understanding of our past performance and future prospects and allow for greater transparency with respect to important measures used by our management for financial and operational decision-making. We also believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. These non-GAAP measures should not be considered in isolation of, or as a substitute or an alternative to, measures prepared and presented in accordance with GAAP.

We define Adjusted EBITDA as net income adjusted to exclude interest expense, interest income, provision for income taxes, depreciation and amortization, other expense (income), net, stock-based compensation and certain non-recurring income and expenses from time to time. We define Adjusted EBITDA margin as Adjusted EBITDA as a percentage of revenue.

Adjusted EBITDA is one of the primary performance measures used by our management and our board of directors to understand and evaluate our financial performance and operating trends, including period-to-period comparisons, preparing and approving our annual budget and operational planning. In assessing our performance, we exclude certain expenses that we believe are not comparable period over period or that we believe are not indicative of our underlying operating performance. There are a number of limitations related to the use of Adjusted EBITDA rather than net income, which include that Adjusted EBITDA:

•may be calculated differently by other companies in our industry, limiting its usefulness as a comparative measure;

•does not reflect our capital expenditures, future requirements for capital expenditures or contractual commitments;

•excludes depreciation and amortization and, although these are non-cash expenses, the assets being depreciated may be replaced in the future;

•does not reflect changes in, or cash requirements for, our working capital needs;

•excludes stock-based compensation expense, which has been, and will continue to be, a significant recurring expense for our business and an important part of our compensation strategy; and

•does not reflect certain expenses that we do not consider representative of our underlying operating performance, but that reduce cash available to us.

We define Non-GAAP net income as net income adjusted to exclude amortization of acquired intangible assets, stock-based compensation expense and certain non-recurring income and expenses from time to time, net of related income tax impacts. We define net income margin as net income as a percentage of revenue. We define Non-GAAP net income margin as Non-GAAP net income as a percentage of revenue. We define Non-GAAP net income per share attributable to common stockholders as Non-GAAP net income divided by basic and diluted weighted-average common stock.

Free cash flow is a liquidity measure used by management in evaluating the cash generated by our operations after purchases of property and equipment including capitalized internal-use software. We believe free cash flow provides useful information to management and investors about the amount of cash generated by our business that can be used for strategic opportunities, including investing in our business and strengthening our balance sheet, once our business needs and obligations are met. The usefulness of free cash flow as an analytical tool has limitations because it excludes certain items that are settled in cash, does not represent residual cash flow available for discretionary expenses, does not reflect our future contractual commitments, and may be calculated differently by other companies in our industry.

We are not providing a reconciliation for our non-GAAP outlook on a forward-looking basis (including the information under “Financial Guidance and Outlook” above), as we are unable to provide a meaningful calculation or estimation of reconciling items and the information is not available without unreasonable effort. This is due to the inherent difficulty of forecasting the timing or amount of various items that would impact the most directly comparable forward-looking GAAP financial measure that have not yet occurred, are out of LegalZoom’s control and/or cannot be reasonably predicted. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures.

The tables in this press release contain more details on the GAAP financial measures that are most directly comparable to non-GAAP financial measures and the related reconciliations between these financial measures.

LegalZoom

LegalZoom is a leading online platform for legal services, transforming how individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, whether through our vast independent attorney network or our own law firm, we offer the tools and guidance people need to confidently manage everything from business formation and compliance to intellectual property protection and ongoing business management and legal support.

As AI reshapes how legal work gets done, LegalZoom is at the forefront of the human-in-the-loop approach, ensuring that the speed and efficiency of AI is always backed by the judgment and accountability of qualified professionals. With over two decades of experience and millions of customers served, LegalZoom helps individuals and small businesses navigate legal needs with confidence. For more information, please visit www.legalzoom.com.

Contact

Investor Relations

[email protected]

LegalZoom.com, Inc.

Unaudited Condensed Consolidated Balance Sheets

(In thousands, except par values)

September 30, 2026December 31, 2025
Assets
Current assets:
Cash and cash equivalents$181,702 $203,100 
Accounts receivable, net of allowance23,860 20,589 
Prepaid expenses and other current assets22,536 18,234 
Total current assets228,098 241,923 
Property and equipment, net50,256 58,045 
Goodwill140,705 140,705 
Intangible assets, net13,322 18,152 
Operating lease right-of-use assets13,022 13,414 
Deferred income taxes21,435 31,884 
Other assets6,457 7,399 
Total assets$473,295 $511,522 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$36,307 $27,167 
Accrued expenses and other current liabilities56,979 83,361 
Deferred revenue219,812 203,653 
Operating lease liabilities5,040 4,338 
Total current liabilities318,138 318,519 
Operating lease liabilities, non-current9,047 10,025 
Deferred revenue208 277 
Other liabilities10,734 10,819 
Total liabilities338,127 339,640 
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $0.001 par value; 100,000 shares authorized at September 30, 2026 and December 31, 2025, none issued or outstanding at September 30, 2026 and December 31, 2025— — 
Common stock, $0.001 par value; 1,000,000 shares authorized; 166,192 shares and 177,624 shares issued and outstanding at September 30, 2026 and December 31, 2025, respectively168 179 
Additional paid-in capital1,359,127 1,305,936 
Accumulated deficit(1,224,473)(1,134,414)
Accumulated other comprehensive income346 181 
Total stockholders’ equity 135,168 171,882 
Total liabilities and stockholders’ equity$473,295 $511,522 

LegalZoom.com, Inc.

Unaudited Condensed Consolidated Statements of Operations

(In thousands, except per share amounts)

Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
Revenue$195,146 $190,158 $607,216 $565,777 
Cost of revenue57,083 62,271 196,970 196,229 
Gross profit138,063 127,887 410,246 369,548 
Operating expenses:
Sales and marketing76,909 67,835 234,426 198,793 
Technology and development14,297 19,485 53,949 62,442 
General and administrative33,313 34,074 94,913 110,291 
Gain on sale of assets held for sale— — — (14,337)
Total operating expenses124,519 121,394 383,288 357,189 
Income from operations13,544 6,493 26,958 12,359 
Interest expense(77)(152)(879)(499)
Interest income1,427 2,139 4,702 5,691 
Other (expense) income, net(31)(102)47 897 
Income before income taxes14,863 8,378 30,828 18,448 
Provision for income taxes6,802 3,869 16,480 9,078 
Net income$8,061 $4,509 $14,348 $9,370 
Net income attributable to common stockholders—basic and diluted
Net income per share — basic:$0.05 $0.03 $0.08 $0.05 
Net income per share — diluted:$0.05 $0.02 $0.08 $0.05 
Weighted-average shares used to compute net income per share:
Weighted-average shares used to compute net income per share — basic:167,185 180,057 172,749 179,231 
Weighted-average shares used to compute net income per share — diluted:168,942 186,731 175,323 185,329 

LegalZoom.com, Inc.

Unaudited Condensed Consolidated Statements of Cash Flows

(In thousands)

Nine Months Ended September 30,
20262025
Cash flows from operating activities
Net income$14,348 $9,370 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization33,283 33,118 
Amortization of debt issuance costs143 161 
Amortization of right-of-use assets2,982 2,371 
Stock-based compensation63,909 88,763 
Gain on sale of assets held for sale— (14,337)
Gain on sale of available-for-sale debt security— (648)
Loss on disposal of property and equipment15 150 
Deferred income taxes10,482 5,504 
Change in fair value of other equity security— (302)
Unrealized foreign exchange loss275 58 
Other— 102 
Changes in operating assets and liabilities, net of effects of business combination:
Accounts receivable(3,273)(11,659)
Prepaid expenses and other current assets(4,342)(897)
Other assets814 1,003 
Accounts payable9,928 1,923 
Accrued expenses and other liabilities(15,107)1,425 
Operating lease liabilities(2,869)(1,791)
Income tax payable22 246 
Deferred revenue16,092 29,508 
Net cash provided by operating activities126,702 144,068 
Cash flows from investing activities
Acquisition, net of cash acquired— (48,468)
Purchase of property and equipment(17,919)(24,144)
Proceeds from sale of available-for-sale debt security— 1,507 
Proceeds from sale of assets held for sale— 37,051 
Net cash used in investing activities(17,919)(34,054)
Cash flows from financing activities
Repayment of capital lease obligations— (2)
Payment of deferred consideration from business acquisition(12,514)— 
Payment of debt issuance costs— (841)
Share repurchase costs (excise tax)— (1,264)
Repurchase of common stock(103,223)(37,621)
Shares surrendered for settlement of minimum statutory tax withholding (14,841)(19,965)
Proceeds from issuance of stock under employee stock plans518 44,662 
Net cash used in financing activities(130,060)(15,031)
Effect of exchange rate changes on cash and cash equivalents (121)107 
Net (decrease) increase in cash and cash equivalents(21,398)95,090 
Cash and cash equivalents, at beginning of the period203,100 142,064 
Cash and cash equivalents, at end of the period$181,702$237,154

Adjusted EBITDA and Adjusted EBITDA Margin

The following table presents a reconciliation of net income to Adjusted EBITDA for each of the periods indicated (unaudited):

Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
(in thousands, except percentages)
Reconciliation of net income to Adjusted EBITDA
Net income$8,061 $4,509 $14,348 $9,370 
Interest expense77 152 879 499 
Interest income(1,427)(2,139)(4,702)(5,691)
Provision for income taxes6,802 3,869 16,480 9,078 
Depreciation and amortization10,872 11,373 33,283 33,118 
Other expense (income), net31 102 (47)(897)
Stock-based compensation18,999 28,369 63,909 88,763 
Transaction-related expenses(1)863 — 1,467 1,543 
Gain on sale of assets held for sale— — — (14,337)
Restructuring costs(2)5,767 88 6,788 854 
Adjusted EBITDA$50,045 $46,323 $132,405 $122,300 
Net income margin4 %2 %2 %2 %
Adjusted EBITDA margin26 %24 %22 %22 %

(1)     For 2025, transaction-related expenses are primarily related to our acquisition of Formation Nation. For 2026, transaction-related expenses are related to the evaluation and pursuit of strategic transactions.

(2)    For 2026 and 2025, restructuring costs are related to the reduction of our global headcount.

Non-GAAP Net Income, Non-GAAP Net Income Margin and diluted Non-GAAP Net Income Per Share

The following table presents a reconciliation of net income to Non-GAAP net income for each of the periods indicated (unaudited):

Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
(in thousands, except per share amounts)
Reconciliation of net income to Non-GAAP net income
Net income$8,061 $4,509 $14,348 $9,370 
Amortization of acquired intangible assets1,610 2,163 4,830 6,191 
Stock-based compensation18,999 28,369 63,909 88,763 
Transaction-related expenses(1)863 — 1,467 1,543 
Restructuring costs(2)5,767 88 6,788 854 
Gain on sale of assets held for sale— — — (14,337)
Income tax effects(3)(3,857)(4,133)(10,385)(9,237)
Non-GAAP net income31,443 30,996 80,957 83,147 
Net income margin4%2%2%2%
Non-GAAP net income margin16 %16%13 %15%
Net income per share — basic$0.05 $0.03 $0.08 $0.05 
Net income per share — diluted$0.05 $0.02 $0.08 $0.05 
Non-GAAP net income per share — basic$0.19 $0.17 $0.47 $0.46 
Non-GAAP net income per share — diluted$0.19 $0.17 $0.46 $0.45 
Weighted-average shares used to compute net income per share — basic167,185 180,057 172,749 179,231 
Weighted-average shares used to compute net income per share — diluted168,942 186,731 175,323 185,329 
Weighted-average shares used to compute Non-GAAP net income per share — basic167,185 180,057 172,749 179,231 
Weighted-average shares used to compute Non-GAAP net income per share — diluted168,942 186,731 175,323 185,329 

(1)For 2025, transaction-related expenses are primarily related to our acquisition of Formation Nation. For 2026, transaction-related expenses are related to the evaluation and pursuit of strategic transactions.

(2)For 2026 and 2025, restructuring costs are related to the reduction of our global headcount.

(3)The estimated income tax effect of the non-GAAP pre-tax adjustments is determined by applying the statutory rate of the originating jurisdiction, if applicable.

The following table shows the computation of basic and diluted Non-GAAP net income per share (unaudited):

Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
(in thousands, except per share amounts)
Non-GAAP net income and Non-GAAP net income per share:
Non-GAAP net income$31,443 $30,996 $80,957 $83,147 
Reconciliation of denominator for net income per share to Non-GAAP net income per share:
Weighted-average shares used to compute net income per share — basic:167,185 180,057 172,749 179,231 
Effect of potentially dilutive securities:
Options to purchase common stock31 84 33 56 
RSUs and PSUs1,719 6,523 2,535 6,009 
Employee stock purchase plan7 67 6 33 
Weighted-average common stock used in computing Non-GAAP net income per share — diluted168,942 186,731 175,323 185,329 
Non-GAAP net income per share — basic$0.19 $0.17 $0.47 $0.46 
Non-GAAP net income per share — diluted$0.19 $0.17 $0.46 $0.45 

Free Cash Flow

The following table presents a reconciliation of net cash provided by operating activities to free cash flow (unaudited):

Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
(in thousands)
Reconciliation of Net Cash Provided by Operating Activities to Free Cash Flow
Net cash provided by operating activities39,873 54,226 126,702 144,068 
Purchase of property and equipment(5,754)(7,236)(17,919)(24,144)
Free cash flow$34,119 $46,990 $108,783 $119,924